Vanessa Terrell
I’m a user experience designer and researcher with 7 years of experience solving problems by focusing on the people who experience them. I prefer my coffee iced, my puns intended and my Sketch symbols nested.
Experience
Senior Product Designer / CNN
July 2018 - Now
Senior UX Designer / The Home Depot
September 2018 - April 2019
- Design and deliver solutions for a mutli-phased, multi-product Salesforce Lightning enterprise application with 10 user roles
- Facilitate ongoing discovery and framing activities to scope and identify priorities and solutions based on hypothesis-driven research with field users
- Rapidly optimize live prototypes (for Salesforce Lightning) to validate solutions and synthesize and communicate research to team
- Continuous pairing with software developers, product management and cross product teams for development, business and interproduct alignment
Senior Designer / SketchUp
April 2017 - May 2018
- Led team of 2 designers and 2 developers designing solutions from discovery to delivery, supporting product launches and messaging, localization and training content
- Led team in discovery, framing and iterating a SketchUp.com design system and style guide assets
- Facilitated design sprints with balanced teams, with outcomes ranging from design systems to an internal client portal
- Architected user flows in alignment with high impact business goals via ongoing cross team and product alignment exercises, communicating assumptions and solutions and objection handling
UX Designer / Consultant (Freelance)
December 2015 - April 2017
- Supported clients with design solutions for consumer and enterprise users, remotely collaborating on iterative live prototypes
- Managed project scopes and budgets closely with clients via continuous communication and process transparency
Design Lead / RainTree
January 2015 - December 2015
Established the design team process and service blueprint for agency design services. Led 3 designers in delivery of assets in a fast-paced environment. Client projects included identity systems, prospective franchisee experiences, in-store signage and digital sales and marketing tools.
Junior Designer / RainTree
August 2014 - January 2015
Designed websites and marketing collateral for consumer and prospective franchisee users for founders in the retail, lifestyle and food franchise industries.
Digital Strategy Specialist / FUNCTION:
April 2014 – August 2014
Helped establish digital marketing as a service by driving value for the agency. Proposed, planned and executed digital marketing strategies based on client’s business goals and consumer behavior in the architectural and design industry, resulting in new consumer engagement and media placements.
PR + Account Specialist / FUNCTION:
April 2013 – April 2014
Managed production of creative assets from campaign pitch to completion, budgets and agency client relationships, playing a key role in the collaborative creative process between creative director, design team and clients. Developed and executed PR and digital marketing strategies for both the agency and brands in the architectural and design industry.
Designer / Bigfoot Hostels
May 2012 - January 2013
William Mills Agency / Intern
December 2011 - April 2012
Caren West PR / Intern
August 2011 – December 2011
Skills
Interaction Design
Information Architecture
User Interface Design
User Research
Usability/User Testing
Balanced Team/Agile Method
Tools
Sketch 
InVision
Axure
Adobe CC
HTML /CSS
Salesforce Lightning
Pivotal Tracker
Trello
Asana
Realtime Board
Zoom
Post-Its
Education
Georgia Southern University, 2006 – 2011
B.A. Writing & Linguistics, Spanish Minor
Community
Board Member / IxDA
2019 - Current
Atlanta, GA
Creative Lead / Ignite Denver
2014 - 2018
Denver, CO
Cofounder / One Big Change
2008 – 2012
León, Nicaragua